How can 0800 number help your Business?

In the UK 0800 numbers are known as non geographic telephone numbers which is free of charge to call. Generally used for fundraising and helpline by various charities. These are also called toll free line and for product based businesses this is essential. How do they help the businesses then?

• Encourages feeback from your customers as its free
• Increase the number of business contacts as it is a free number, customers get encouraged to call it.
• Can also be used as live answering services
• Can also use call data to find more information about the call
• Can also be used for promotional campaigns and activities.
• Businesses that use non-geographic numbers are likely to see an increase in enquiries from outside of the actual location they are based.

These numbers can help smarted up the way the businesses deal with their calls or customers by using call management systems.

Provides an opportunity for businesses to choose a number which their customers can easily remember.

The disadvantage of having a 0800 number is that, the cost of call from mobiles and it also varies regarding mobile networks, normally it is free to call 0800 numbers from any landline. As calls from mobile phones are increasing day by day, currently a call costs upto 20p per minute.

Whereas other than 0800 numbers there are other premium rate numbers which businesses use, for examples; 0844, 0871 and 0845 numbers and these days VOIP telephony are becoming more and more popular in businesses.

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